Interim Management

Your 21st Century Solution to Gaining & Maintaining Strong Revenue Cycle Performance
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INTERIM MANAGEMENT
    SPECIAL PROJECTS
        STAFF TRAINING 
 
Patient Access Registration Initiatives 

    Pre registration and registration  

    Scheduling services        

    Pre-certification and Authorizations

    Eligibility and Verification

Financial Counseling and Eligibility

    Collection Effectiveness

    Collection Techniques

    Financial Assessments

Billing and Follow Up

    Billing Accuracy and Timeliness 

    Billing Edits and/or Formats

    ECS (electronic claim submission)   

    Verification and Reconciliation

    Reimbursement Verification

Cash Management 

    Cash/Posting/Reconciliation

    Electronic Remittance Advice

    Evaluation/Implementation Lockbox

Collections

    Self Pay Collections

    Self Pay after Insurance Collections

    Uninsured vs Underinsured Patients

    Payment Plans

    Indigent Care

 Denial Management

    Track Denials

    Monitor Clinical versus Technical

    Develop process to reduce denials

    Submit Appeals timely

    Documented Appeals for Results

    Measure Upheld Denials

    Measure Overturned Denials

    Develop Policies and Procedures

    Staff Training

    Facilitate the implementation of procedural changes

    Establish tools for monitoring staff’s compliance to procedures

    Monitor staff compliance

Key Benefits

Interim Management allows time to

a.) Find the right person for the position
b.) Identify and make operational changes and restructure before conducting a search
c.) Make significant operational changes before conducting a search and better enable you to find the right person  

Special Projects allow time to

a.) Manage permanent staff and their daily functions
b.) Focus personnel on cash generating projects
c.) Utilize local temporary personnel for special focused AR projects
d.) Provide a pool of resources for permanent employment   

Staff Training provides:

 

a.) Individualized training
b.) Group training
c.) Focused training
d.) Performance measure training
e.) Reduction for cost of onsite versus offsite training 
f.) Minimized non-productive time during training