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- INTERIM
MANAGEMENT
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SPECIAL PROJECTS
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STAFF TRAINING
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Patient
Access Registration Initiatives
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Pre
registration and registration
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Scheduling
services
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Pre-certification
and Authorizations
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Eligibility
and Verification
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Financial
Counseling and Eligibility
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Collection
Effectiveness
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Collection
Techniques
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Financial Assessments
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Billing and Follow Up
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Billing
Accuracy and Timeliness
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Billing
Edits and/or Formats
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ECS
(electronic claim submission)
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Verification and Reconciliation
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Reimbursement
Verification
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Cash
Management
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Cash/Posting/Reconciliation
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Electronic Remittance Advice
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Evaluation/Implementation Lockbox
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Collections
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Self Pay Collections
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Self Pay after Insurance Collections
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Uninsured vs Underinsured Patients
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Payment Plans
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Indigent Care
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Denial Management
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Track Denials
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Monitor Clinical versus Technical
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Develop process to reduce denials
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Submit Appeals timely
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Documented Appeals for results
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Measure Overturned Denials
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Measure
Upheld Denials
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Develop
Policies and Procedures
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Process
Improvement
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Staff
Training
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Facilitate
the implementation of procedural changes
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Establish
tools for monitoring staff’s compliance to procedures
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Monitor
staff compliance
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- Key Benefits
Interim
Management allows time to:
- a.)
find the right person for the position
- b.)
identify and make operational changes and restructure before
conducting a search
- c.)
Make significant operational changes before conducting a search and
better enable you to find the right person
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Special
Projects allows time to:
- a.)
manage permanent staff and their daily functions
- b.) focus personnel on cash generating projects
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c.) utilize local temporary personnel for special focused AR projects
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d.) provide a pool of resources for permanent employment
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- Staff
Training provides:
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- a.) individualized training
- b.) group training
- c.) focused training
- d.) performance measures
- e.) reduction for cost of onsite versus offsite training
- f.) minimized non productive time during training
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