GAGNON
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ASSOCIATES LLC
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ASSOCIATES LLC
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CLIENT SERVICES St. Vincent's Hospital, Santa Fe NM. 06/01 - Current - Interim Director Patient Financial Services, Team Leader Revenue Cycle Best Practices Implementation, Task Force Member System Selection and Implementation, Tenet Healthcare Corporation , Dallas TX. 01/00 - Current
- Installation and Training on new
EDI system for all client sites on disparate systems (PATCOM primarily).
Focus on Medicare claims for APG’s.
Develop Procedures to support claims submission and verification.
Southern Regional Medical Center, Riverdale GA. 01/00 – 03/01 - Business Office Assessment with recommendations. Rewrite or create job descriptions and business office procedures to support reorganization. Manage A/R over 90 days special revenue cycle task force. North Shore Medical Center, North Miami Beach FL. 04/00 - Business Office Assessment with recommendations. 06/00 - Installation and Training on new EDI system. Palmetto General Hospital/Hialeah Hospital -Hialeah SBO ,Hialeah FL. 7/1/99 – 5/00 - during my initial contract term I was Interim Director until a permanent replacement was hired. Training and Interim Billing Manger EDI. Managed installation of new EDI system with responsibility for software enhancement and staff training. Porter Memorial Hospital, Valparaiso IN, 06/99 - 11/99 Business Office Assessment with recommendations. North Ridge Medical Center, Ft. Lauderdale, FL 7/99, 9/99, 11/99 - Conducted training for new Director on Financial Systems. 5/00, 6/00 - Installation and Training on new EDI system. Christus St. John’s Hospital – (200+ Beds)
Nassau Bay TX. 4/99 – 10/99 - Develop Procedures for Central Scheduling and Registration. Client has HBOC STAR Patient Care and Financials version 15.1 installed and converting to 16.1 version. Quorum Carolinas Hospital System – CBO Kingstree and Lake City
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2/99
– 7/99 – Develop procedures for Cash Posting and reconciliation to both the
MediTech Accounts Receivable and General Ledger Systems. Assist Director with
establishing a CBO, defining staff workflow and performance measures and
identifying ECS edits/errors for IS. Trinity Medical Center - (352 Bed)Rock Island IL + (20
Recovery Beds) Moline IL. 5/97 - 12/98 - Director of Business Operations - Responsibility included Centralized Scheduling, Registration, Facility and Professional billing and collections. Major focus on restructuring to achieve operational efficiencies and facilitate physical plant changes. Pediatrix and Obstetrix Medical Group (300+Doctors) Neonatalogy
and Obstetrical Physician Group - FT. Lauderdale FL. 1/8/96 - 4/30/97 - Project Leader 1.) Re-engineering ,system redesign and upgrade of Physician billing system - IDX’S GPMS version 10.0. 2.) Outsourcing all EDI services 3.) Coordinated RFP, vendor selection, and preliminary design for Imaging/COLD technology. 4.) Coordinated installation, training, and support for Credentialing system. Mercy Hospital (250 bed) - Henry Ford / Mercy Health
Network - Detroit MI. 1/1/95 - 9/1/95 - Interim Director for Facility and Professional Accounts Receivable Palmetto General Hospital (360 bed)
- Hialeah FL. 7/1/94 - 11/30/94 - Responsible for identifying clinical system design and interface errors for clean up and preparation of HBO STAR Clinical System installation. Greater Southeast Community Hospital (340 + 120 bed)
- Washington D.C. 1/1/94 - 08/31/94 Interim Manager of Patient Accounts Department and coordinated installation of HBO STAR Financial System. Egleston's Children Hospital at Emory University (202
bed) - Atlanta GA. 3/92 - 12/93 - Established Internal Audit Department to monitor and identify lost revenue, develop and maintain procedures for timely/accurate revenue posting and reconciliation, conduct training and establish performance measures. North Ridge Medical Center (395 bed) - Ft. Lauderdale
FL. 9/91 - 3/92 - Reduce Medicare receivable over 120 days by
$1 Million; implemented ECS and accounts receivable follow-up procedures.
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